At https://kratom-closet.kratom-planet.com (‘the Company’ or ‘we’), your privacy is of utmost importance, and we are committed to protecting your personal data. This Privacy Policy details our approach to handling the information you provide us in various formats, ensuring compliance with a range of privacy laws including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy governs the collection, storage, access, and processing of personal data for individuals who use our applications and services, visit our websites linked to this Privacy Statement, interact with us through communications such as newsletters, emails, calls, or texts/SMS, and more. It’s important to be aware that this policy does not extend to third-party entities, applications, products, or services that can be accessed via links from our platform, each of which has its own privacy policy.
We collect a range of personal data during your interactions with us, including:
- Account Information, such as usernames and passwords
- Payment Information, related to transactions made on our platforms
- Financial Information, if necessary for processing payments or refunds
- Purchase Information, including details about the products or services you buy from us
- Mobile Device Identifiers, used for personalized experiences and service improvements
- Location Data, when needed to provide location-specific services
- Feedback, which helps us enhance our offerings
- Social Media Information, if you choose to interact with us on social media platforms
- Product Information, to tailor our services to your needs
This information may be collected through various means, including direct user input, interactions with our platforms, and automated technologies like cookies and tracking tools. We also receive data from third parties, each subject to their own privacy practices.
Our website uses cookies to improve functionality, performance, and user experience. These cookies are categorized as Strictly Necessary for the website to function, Preference to remember your settings, and Analytics to help us understand how our site is used. You can manage your cookie preferences via our dedicated Cookie Manager tool.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once this purpose has been fulfilled and the legal requirements met, we take steps to delete or anonymize the data in our possession.
To safeguard your information, we implement a variety of organizational and technical measures, including secure communication channels and partnerships with reputable third-party service providers who commit to processing your data securely.
We recognize that users under the age of 18 may visit our websites or use our services. We do not intentionally collect personal data from children under this age unless permitted by law. If a child under 18 has provided us with personal data without parental or guardian consent, we encourage them to contact us to request deletion of this information.
As a data subject, you have rights granted by privacy laws depending on your location. These may include the right to access, rectify, delete, or restrict the processing of your personal data, as well as the right to data portability, object to processing, and non-discrimination. You also have the right to file appeals or complaints regarding our data handling practices and to withdraw consent at any time. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data handling practices or as required by law. Any changes will be posted on our website for your review.
For inquiries, unsubscribe requests, or data-related questions, please contact our privacy team at [email protected] or through written correspondence to the address provided on our website. Our team is dedicated to addressing your concerns and ensuring your privacy is respected.